Your customer service really sucks! After all the disruption and inconvenience made to me, a total of 13 days (24/12/17 to 05/01/18), your team still requested me to pay for the new modem and direct all faults to the modem, not admitting that Starhub was at fault in …
StarHub will come to set up, secure your Wi-Fi network and help answer any questions you may have. It’s important that you don’t cancel your current broadband service until StarHub contacts you. They will call you to advise on your next steps, so that you won’t lose connection during the switching process. Dec 29, 2013 · I hope that you (Starhub) constantly review your services AND seek customer feedback to provide more value on retaining/adding/removing content for your StarHub customers. Your decision to discontinue ITV Choice (Ch 523) is not a good one. Page 1 of problems reported by StarHub customers: what happened and how they fixed it. If you are having a customer issue with StarHub, craft a better case, get attention and watch what other customers are doing to fix it faster and better. Aug 23, 2010 · Starhub is currently undergoing a major upgrade to their backend system. Customer Service, Sales and Billing are affected. Let’s talk about their customer service on 1633 first. You will need to spend at least 10 to 20 mins on the phone before you talk to a customer service officer. Typical work a day is facing many different types of customer and situation. I have learn a lot that we need to have patience in a service line. Starhub management can be better then now. My current work place culture is very healthy we know how to help one another and we do our jobs diligently. Customer Service Officer (Former Employee) - East Singapore - October 7, 2019 overall it was a fun working place but the turn over rate is rather high in the company. if yiu are having school holidays or just wish to get a part time job pls try it out StarHub Orders As Low As $7. Hi, Hard Truth. Thanks for reaching out to us. Do know that the Free IDD 018 Value Added Service at $7/month is applicable for StarHub mobile customers including the SIM-Only plan. For more information, kindly visit this link: I hope this helps! Haidee. Posted two months ago
STARHUB: Media Statement - Highest customer satisfaction scores in Mobile and T.. 06/25: 5G: Singapour retient Nokia et Ericsson au détriment de Huawei: 06/25: Singapore telcos pick Nokia, Ericsson over Huawei to build main 5G networks: 06/24: STARHUB: Employee Stock Option/ Share SchemeOpens in a new Window: 06/19
Manage escalated customer feedback and complaints Significant Achievements: Nominated for Best Team Leader 2006 in Starhub’s Annual Achievers Award and Best Team Leader 2005 organised by Call Centre Council of Singapore Consistently ensured all team members met Personal Assessment Targets We’ve heard your feedback (and your pain). Say hello to the new My StarHub app - a completely redesigned app to manage your StarHub services simply and quickly, the way it should be. Manage all your services • With new TV and Broadband tabs, you can now manage your other services with less clicks Get your bills out of the way • We’ll tell you when your bills are here, so you can deal
Your customer service really sucks! After all the disruption and inconvenience made to me, a total of 13 days (24/12/17 to 05/01/18), your team still requested me to pay for the new modem and direct all faults to the modem, not admitting that Starhub was at fault in …
Bang Du - WelTec - Wellington & Wairarapa, New Zealand - Building customer profile, ensuring 24/7 customer service and regular communications, performing customer satisfaction survey and onsite Inspection. Team Building and Supporting - Assisting in building a service delivery team over 38 branch offices, facilitating trainings; What the customer service reply me back that I need to pay for the service. I mention that I no more having any contract with StarHub , I want to use StarHub service , told her can you please seek advise for your incharge, and get the fee waived ,end up came back to me same thing. So sad that this company push away potential customer . *Roaming calls made to the Customer Service Hotline (+65 6820 1633) from a StarHub postpaid mobile line will be capped at $2 per call regardless of the overseas destination customer is in. A 20% surcharge applies for Pay-As-You-Roam customers. Find out more. StarHub Personal - Check out our new offerings & promos. View our latest phones, broadband plans, and rewards by redeeming your points. Every customer service from hotline or representative from Starhub outlet that I approach will get a different answer with the same question I asked, and makes me travel here and there. At last I reply on SMS about the service, and there is a customer service officer contact me on the next day but I was busy and ask to call me back in half an